Privacy policy

At Verdes Esmeralda Olive, your privacy is our priority. We are committed to protecting your personal information and being transparent about how we handle it. Please read this policy carefully to understand how we collect, use and protect your information. 

Responsible for the treatment 

In compliance with Chapter II of Law 34/2002, LSSICE, art. 13.1a of Regulation (EU) 2016/679 and the current regulations on personal data protection, we inform you that this website is owned by: 

ENTITY: VERDE ESMERALDA OLIVE S.L. 

ADDRESS: Ronda Narciso Monturiol 5, 3º izq, 46980 Paterna, Valencia 

EMAIL: pedidosweb@verdsmeraldaolive.com 

CIF: B-23.760.044 

COMMERCIAL REGISTRY: Mercantile Registry of Jaen, Volume 575, Folio 39, Section 8, Registry Sheet 21800, Inscription 1. 

Regulatory Framework 

At Verdes Esmeralda Olive, we guarantee respect for and compliance with all laws established to protect your right to privacy and the protection of your personal data, including: 

  • Organic Law 3/2018, of December 5, 2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD). 

  • Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (GDPR). - Law 34/2002, of July 11, 2002, on information society services and electronic commerce (LSSI). 

Data Protection Officer  

After assessing the nature, scope and purposes of the data processing, as well as the associated risks, Verdes Esmeralda Olive has determined that it is not legally required to appoint a Data Protection Officer. However, we have implemented protocols and control tools, such as impact assessments, periodic reviews and audits, to ensure that the processing of your data complies with the GDPR. We have a dedicated team to ensure compliance and to assist you with any queries. 

Maintain Control over your Data 

At Verdes Esmeralda Olive, your privacy is our priority. We collect only the data necessary to provide you with our products and services to the best of our ability. This includes:

  • Contact information: Name, surname, address, telephone and e-mail, which we use to manage your purchases, answer your queries and coordinate deliveries. 

  • Financial data: Payment information to process your orders securely.

  • Navigation data: Cookies and similar technologies to improve your experience on our website and personalize our services. 

     What do we treat your data for? 

We process your data for the following purposes: 

  • Management of the commercial relationship: To correctly manage your purchases and orders.  

  • Customer service: To respond to your inquiries and requests quickly and efficiently.

  • Commercial communications: If you have given us your consent, we use your data to send you offers, promotions and news about our products. 

  • Safety: To protect our website and prevent fraud and malicious activity. 

     Legal Basis for Processing Your Data 

We process your data on the following legal bases: 

  • Execution of a contract: We use your data to manage your purchases and orders.

  • Consent: For the sending of commercial communications and the use of non-essential cookies.

  • Compliance with legal obligations: In connection with billing and other regulatory requirements. 

     How Long Do We Keep Your Data? 

Your data will be retained for as long as it is necessary to fulfill the purposes for which it was collected and for as long as there is a contractual or service relationship with us. Subsequently, the data will be blocked to comply with applicable regulations and securely deleted once these deadlines have expired. If there is any additional legal obligation, the data will remain blocked until such time as the law permits its deletion. 

     Automated Decisions 

At Verdes Esmeralda Olive, no automated decisions will be made based on your personal data. All decisions related to the processing of your data will be reviewed and made by qualified personnel, ensuring that there is always human control in the management of your information. 

Web Use by Minors 

The navigation in Verdes Esmeralda Olive by minors requires the prior authorization of their parents, guardians or legal representatives, who will be responsible for the acts performed by minors in their care. It is recommended that those legally responsible use tools to block and filter inappropriate content. 

Addressees

We work with third parties to provide our services. These entities may access your information only to perform specific tasks on our behalf and are obliged not to disclose or use it for other purposes. Verdes Esmeralda Olive enters into confidentiality and data processing agreements with all vendors who have access to personal information, ensuring that they comply with our security policies and applicable regulations. 

International Data Transfers 

International data transfers are not foreseen. 

Control Change 

In the event of a sale, merger or change of control of Verdes Esmeralda Olive, your personal information may be shared as part of that transaction. The new entity acquiring all or part of the company will be obligated to continue to use your data in accordance with this Privacy Policy. 

Data Security 

In Verdes Esmeralda Olive, we apply appropriate technical and organizational measures to protect your personal data and ensure its confidentiality, integrity and availability. Access to your user profile is protected by username and password, and our website uses digital certificates to ensure that the information transmitted cannot be intercepted by third parties. 

Navigation Tips 

To ensure a safe experience at Verdes Esmeralda Olive, we recommend you follow these navigation tips: 

  • Verify the correct domain: Make sure that the server you are connecting to is located on the correct Verdes Esmeralda Olive domain, especially if you are accessing it from links saved in your favorites. This will help you avoid fraudulent sites or malicious imitations. 

  • Avoid Suspicious Links: Do not use web addresses (URLs) or links received by electronic messaging (such as emails, SMS, or instant messages) that ask you to make transactions with your personal data. These links can be used for phishing or fraud attempts. 

  • Type the Addresses Directly: For added security, type the addresses of the websites you wish to connect to directly into your browser. This reduces the risk of accessing fake or malicious sites that could compromise your personal information. 

By following these tips, you will be able to browse more securely and protect your personal data when interacting with our website and other sites on the Internet.

What Rights Do You Have Regarding Your Data? 

You have the right to: 

  • Access to your personal data. 

  • Rectify incorrect or incomplete data. 

  • Delete your data when they are no longer necessary for the purposes for which they were collected. - Oppose to the processing of your data in certain circumstances. 

  • Limit the processing of your data. 

  • Request portability of your data. 

  • Withdraw your consent at any time. 

You can exercise these rights by contacting us at pedidosweb@verdesmeraldaolive.com, indicating as subject "LOPD, Rights" and attaching a copy of your ID card or equivalent document. If you are not satisfied with our response, you have the right to file a complaint with the Spanish Data Protection Agency (www.aepd.es). 

What Obligations Do You Have Regarding Your Data? 

You agree to provide truthful information and to keep it updated. Sending personal data is necessary to contact and receive information about our products and services. If you do not provide the requested data, we will not be able to process your request or offer you our services. 

Consent 

By providing your personal data, you declare that you have been informed of the conditions on the protection of personal data and you accept and consent to the processing of such data by Verdes Esmeralda Olive as described in this policy. You may withdraw your consent at any time by contacting us. User Commitments 

As a user of Verdes Esmeralda Olive, you agree to ensure that any information you provide about third parties has been collected in accordance with applicable law, including obtaining the consent of the data subject where required. 

By using this website, the services, and the contents of Verdes Esmeralda Olive, you agree to do so in accordance with the law, morality, good customs and public order. You agree not to carry out advertising, promotional or commercial exploitation activities through the web, and not to use the contents or information obtained through the web. 

on our portal to send advertising, messages for direct marketing or any other commercial purpose, nor to collect or store personal data of third parties without authorization. 

Our website may contain links to third party websites with their own privacy policies, which are independent of Verdes EsmeraldaEsmeralda Olive. We encourage you to review these policies when you access those sites and decide whether you agree to their terms and conditions. 

This legal notice will be updated periodically to reflect changes in regulations or changes to our services. We urge you to review this information regularly to keep yourself fully informed of the applicable terms and conditions at all times. 

Applicable Legislation 

The legislation applicable to this Legal Notice will be the Spanish legislation. Any controversy or claim related to the use of this website shall be submitted to the jurisdiction of the courts and tribunals corresponding to the province where Verdes Esmeralda Olive is located, with express waiver by the user to any other jurisdiction that may apply. 

Web content (LINKS) 

At Verdes Esmeralda Olive, our website may contain links that redirect to third party content. These links are included for the sole purpose of making it easier for you to find resources that may be of interest to you. However, such sites do not belong to Verdes Esmeralda Olive, and we do not review or control their contents, and therefore we assume no responsibility for the information, services or materials that may appear on them. These links are for informational purposes only and do not imply any relationship, endorsement, contract or agreement between Verdes Esmeralda Olive and the owners of those sites or their contents. 

Nor can we guarantee the proper functioning of the linked sites nor are we responsible for any damages that may arise from access to or use of such sites. The establishment of a link to our website does not imply, in any case, the approval, sponsorship or recommendation of Verdes Esmeralda Olive. 

The web page in which a hyperlink to Verdes Esmeralda Olive is established must not contain information or contents that are illicit, discriminatory, contrary to commonly accepted ethical principles or that violate public order, nor contents that violate the rights of third parties. 

Verdes Esmeralda Olive is not responsible for the quality, accuracy, reliability, correctness or morality of the content or services that may be offered by the linked sites. Access to such sites and any consequences that may arise from the use of such links will be the sole responsibility of the user. 

Also, the page that establishes a hyperlink to Verdes Esmeralda Olive may not use trademarks, names, logos, slogans or other distinctive signs belonging to Verdes Esmeralda Olive, except those that are part of the same hyperlink. 

Intellectual and Industrial Property

All the elements that make up the Verdes Esmeralda Olive website, including its structure, design, source code, as well as logos, trademarks and other distinctive signs, are the property of Verdes Esmeralda Olive or its collaborators and are protected by the corresponding intellectual and industrial property rights. 

Likewise, the images and other graphic elements present on the website are also protected by intellectual and industrial property rights. 

The use of "framings" or any other mechanism by third parties that alters the design, original configuration or contents of our website is expressly prohibited. 

The use of the contents of Verdes Esmeralda Olive must respect the particular licenses that may apply to them. Consequently, the reproduction, distribution, public communication, transformation or any other type of exploitation of the contents is strictly prohibited without the prior and express authorization of Verdes Esmeralda Olive. 

As for mentions of products or services of third parties, Verdes Esmeralda Olive recognizes the corresponding industrial or intellectual property rights of their owners. The appearance of these products or services on our website does not imply the existence of rights over them, nor does it imply endorsement, sponsorship or recommendation by Verdes Esmeralda Olive. 

Responsibility 

In Verdes Esmeralda Olive, we strive to keep our website updated and free of errors. However, we can not guarantee the absence of faults in access to the site, in its content or in the constant updating of the same. We undertake to make every effort to avoid, correct or update such errors as far as possible. 

Access to the Verdes Esmeralda Olive website and the use of the information contained therein are the sole responsibility of the user. We assume no responsibility for possible security errors or damage that may affect the user's computer system (hardware and software), its files or stored documents, as a result of the presence of viruses, problems with the browser or the use of outdated versions of the same. 

Verdes Esmeralda Olive is also not responsible for the information and content independently published by third parties on the web, such as forums, chats, blogs, comments, social networks or other media. These contents are managed by their respective authors and do not necessarily reflect the opinion or policy of our company. 

In compliance with the Law of Services of the Information Society and Electronic Commerce (LSSI), Verdes Esmeralda Olive is available to users, authorities and security forces, actively collaborating in the removal or blocking of any content that may violate national or international law, the rights of others, morality or public order. If you consider that any content on our website could be in this category, please let us know immediately. 

Likewise, Verdes Esmeralda Olive is not responsible for the answers provided through the different e-mail addresses published on the website, and these will in no case have binding legal effects.